Mission

The mission of NOTCH is to promote, preserve, and restore the health of individuals residing in Northwestern Vermont by fostering access to care and cultivating comprehensive wellness. This will be accomplished by:

• Applying the healing arts to all with a focus on prevention and individual care;
• Educating and motivating individuals to engage in positive health behaviors;
• Identifying and addressing potential health hazards and systemic barriers to wellness;
• Reaching out, seeking to serve, and making a meaningful difference in the lives of those served- regardless of ability to pay, background, or identity;
• Providing facilities, staff, equipment, and supplies that reflect the needs of our communities;
• and Establishing and maintaining the organization’s financial viability, thus ensuring its enduring service delivery.

Vision

• To be the trusted primary care provider of choice for our patients, communities- recognized for excellence
• To lead in applying new knowledge that improves lifestyle, health outcomes, and quality of life for all
• To be part of an integrated system of care that ensures access to comprehensive services
• To build efficient partnerships, networks, and referrals that reflect the needs of our communities, promote positive health outcomes and reduce duplication of services

Values

• Patient-centered care that honors dignity, respect, and individual needs
• A positive caring approach in delivering patient services
• An atmosphere for learning, growth, and professional development
• A collaborative team culture rooted in integrity, accountability, and shared purpose
• An environment of fair treatment, access, opportunity and advancement, in which all individuals feel welcome, respected and valued