Non-Discrimination Policy

Discrimination is Against the Law

Northern Tier Center for Health (NOTCH) complies with applicable Federal civil rights laws and does not discriminate on the basis of race, color, national origin, age, disability, or sex.   NOTCH does not exclude people or treat them differently because of race, color, national origin, age, disability, or sex.

NOTCH:

  • Provides free aids and service to people with disabilities to communicate effectively with us, such as:
  • Qualified sign language interpreters
  • Written information in other formats (large print, audio, accessible electronic formats, other formats).
  • Provides free language services to people whose primary language is not English, such as:
  • Qualified interpreters
  • Information written in other languages

If you need these services, contact the NOTCH Patient Ombudsman at 802-255-5560.

If you believe that NOTCH has failed to provide these services or discriminated in another way on the basis of race, color, national origin, age, disability, or sex you can file a grievance with the NOTCH Patient Ombudsman, 44 Main Street, Suite 200, Richford, VT, 05476, Phone 802-255-5560, TTY 802-255-5560 Fax 802-255-5569, Quality@notchvt.org. You can file a grievance in person or by mail, fax, or email.  If you need help filing a grievance, our NOTCH Patient Ombudsman is available to help you.

You can also file a civil rights complaint with the U.S. Department of Health and Human Services, Office of Civil Rights, electronically through the Office for Civil Rights Complaint Portal, available at; http://ocrportal.hhs.gov/ocr/portal/lobby.jsf, or by mail or phone at:

U.S. Department of Health and Human Services
200 Independence Avenue, SW
Room 509 F, HHH Building
Washington, D.C.  220201
1-800-368-1019, 800-537-7697 (TDD)

Complaint forms are available at:  http://www.hhs.gov/ocr/office/file/index.html

French, Spanish, Vietnamese, Chinese/Mandarin, Nepali, Serbocroatian (Serbian language). German, Cushite (oromo language-African), Arabic, Russian, Tagalog, Italian, Thai, Japanese, and Portuguese.

ATTENTION: Si vous parlez français, des services d’aide linguistique vous sont proposés gratuitement. Appelez le 1-802-255-5568 (ATS: 1-802-255-5568).

ATENCIÓN: si habla español, tiene a su disposición servicios gratuitos de asistencia lingüística. Llame al 1-802-255-5568 (TTY: 1-802-255-5568).

CHÚ Ý: Nếu bạn nói Tiếng Việt, có các dịch vụ hỗ trợ ngôn ngữ miễn phí dành cho bạn. Gọi số 1-802 255-5568 (TTY: 1-802-255-5568).

注意：如果您使用繁體中文，您可以免費獲得語言援助服務。請致電 1-802-255-5568(TTY：1- 802-255-5568).

ध्यान दनुहोस:्तपाइले नेपाल बोल्नहन्छ भन तपाइको निम्त भाषा सहायता सवाहरू नःशल्क रूपमा उपलब्ध छ । फोन गनुहोसर् ्1- 802-255-5568  (टटवाइ: 1-802-255-5568) ।

OBAVJEŠTENJE: Ako govorite srpsko-hrvatski, usluge jezičke pomoći dostupne su vam besplatno. Nazovite 1-802-255-5568 (TTY- Telefon za osobe sa oštećenim govorom ili sluhom: 1-802-255-5568).

ACHTUNG: Wenn Sie Deutsch sprechen, stehen Ihnen kostenlos sprachliche Hilfsdienstleistungen zur Verfügung. Rufnummer: 1-802-255-5568 (TTY: 1-802-255-5568).

XIYYEEFFANNAA: Afaan dubbattu Oroomiffa, tajaajila gargaarsa afaanii, kanfaltiidhaan ala, ni argama. Bilbilaa 1-802-255-5568 (TTY: 1-802-255-5568).

) 802-255-5568-1رقم

ملحوظة: إذا كنت تتحدث اذكر اللغة، فإن خدمات المساعدة اللغویة تتوافر لك بالمجان. اتصل برقم

ھاتف الصم والبكم.(802-255-5568-1:

ВНИМАНИЕ: Если вы говорите на русском языке, то вам доступны бесплатные услуги перевода. Звоните 1-802-255-5568 (телетайп: 1-802-255-5568).

PAUNAWA: Kung nagsasalita ka ng Tagalog, maaari kang gumamit ng mga serbisyo ng tulong sa wika nang walang bayad.   Tumawag sa 1-802-255-5568 (TTY: 1-802-255-5568)

ATTENZIONE: In caso la lingua parlata sia l’italiano, sono disponibili servizi di assistenza linguistica gratuiti. Chiamare il numero 1-802-255-5568 (TTY: 1-802-255-5568).

เรียน: ถ้าคุณพูดภาษาไทยคุณสามารถใช้บริการช วยเหลือทางภาษาได้ฟรี โทร 1-802-255-5568

(TTY: 1-802-255-5568)

注意事項：日本語を話される場合、無料の言語支援をご利用いただけます。

1-802-255-5568 (TTY:1-802-255-5568）まで、お電話にてご連絡ください.

ATENÇÃO: Se fala português, encontram-se disponíveis serviços linguísticos, grátis. Ligue para 1-802-255-5568  (TTY: 1-802-255-5568)