Health Care Quality

Patient Centered Medical Home (PCMH)

NOTCH has been recognized by the National Committee for Quality Assurance (NCQA) as a Patient-Centered Medical Home since 2012.  Our practices most recently earned Level 3 recognition (the highest possible) by the NCQA Patient-Centered Medical Home Program in 2020:


  • Alburg Health Center
  • Enosburg Health Center
  • Fairfax Health Center
  • Richford Health Center
  • St.Albans Health Center
  • Swanton Health Center


The PCMH model of care places an emphasis on team-based care, communication, access, and care coordination. It also emphasizes better management of chronic conditions. This means that at NOTCH, we take extra care to track patients who have chronic diseases such as diabetes, or are at an age where critical preventative screenings, such as colonoscopies, need to begin.


NOTCH’s recognition is a reflection of our commitment to improving the health of our community. By managing and preventing chronic disease and promoting healthy lifestyles, we aim to empower our patients to take a proactive approach in managing their self-care and well-being.


Health Center Quality Leader (HCQL)

Achieved the best overall clinical performance among all health centers and were recognized in the following tiers: Gold (top 10%), Silver (top 11-20%), or Bronze (top 21-30%) for CQMs. 


Health Disparities Reducer

Health centers that met or exceeded the Healthy People 2020 goals, or made at least a 10% improvement across different racial/ethnic groups.


Access Enhancer

Health centers that increased number of patients served and number of patients with access to comprehensive services.